Service Updates

Big Meadows Lodge and Skyland Resort In-Room Fireplace Advisory

All in-room fireplaces at Big Meadows Lodge and Skyland Resort are currently out of order. We apologize for the inconvenience and appreciate your patience.

Thornton Gap Entrance Station Advisory

Due to a fire at the entrance gate, Thornton Gap - one of the park's busiest entrance stations - will be down to one lane. Please plan accordingly.

You may also pre-purchase your park pass online at recreation.gov, which will make the overall entrance station experience go quicker.

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at Shenandoah National Park, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Operation	Status	Hours
Skyland
Skyland	Open	24 hours
Pollock Dining Room	Open	7:30 AM - 10 AM 12 PM - 2:30 PM 5 PM - 9 PM
Mountain Taproom	Open	2:30 PM - 10 PM (Sun-Thur) 2 PM - 10 PM (Fri-Sat)
Lewis Mountain Cabins
Lewis Mountain Cabins	Open	9 AM - 5 PM
Lewis Mountain Cabins	Please check in prior to 5:00 PM. If you think you will be a late arrival, please notify the manager on duty at the Lewis Mountain Campstore for the check-in process by calling 540-298-6464.
Big Meadows Lodge
Big Meadows Lodge	Open	24 hours
Spottswood Dining Room	Open	7:30 AM - 10 AM 12 PM - 2:30 PM 5 PM - 9 PM
New Market Taproom	Open	2:30 PM - 10 PM (Sun-Thur) 2 PM - 10 PM (Fri-Sat)
Waysides
Big Meadows Wayside	Open	8 AM - 8 PM Food service available 8 AM - 8 PM daily
Elkwallow Wayside	Open	8 AM - 6 PM Food service available 11 AM - 6 PM daily
Loft Mountain Wayside	Open	9 AM - 7 PM Food service available 11 AM - 7 PM daily

New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-847-1919 Monday-Friday from 9 AM - 9 PM EST, Saturday-Sunday 12 PM - 8:30 PM EST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

Updated Cancellation Policy:

We have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge* by 4:00 pm EDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

*Excludes reservations booked under the Advance Purchase Rate, which are non-refundable.

Thank you for your understanding, and please stay safe.