In light of recent events, Skyland, Big Meadows Lodge and Lewis Mountains Cabins is making a change to the way existing reservations have traditionally been handled. Reservations arriving prior to May 31, 2020 may be changed or cancelled at no charge up to 24 hours prior to arrival. If you do cancel your current plans, we hope that you’ll consider joining us at a more convenient date this year.
If you have any questions or need assistance with your reservation, please contact us at:
From everybody at Skyland, Big Meadows Lodge and Lewis Mountains Cabins, thank you for your patronage.
Special Requests. We will do our best to honor your request; however we cannot guarantee specific rooms or locations.
Third Party Reservations/Credit Card User - If you are making reservations on behalf of another person ("credit card holder"), you make the following representations and warranties and further agree to comply with the terms and conditions stated below:
Cancellations - Requests for cancellation or changes may be made by calling our Reservation Office at 877-847-1919. We must receive requests for cancellation of your reservation at least three days (72 hours) or more prior to your scheduled arrival date. There is a $15 cancellation fee. The reservation deposit will be forfeited for all cancellations that are made within three days (72 hours) of your scheduled arrival date. We strictly enforce our cancellation/change policy and do not allow any exceptions.
No Shows & Early Departures will be charged the contracted nightly rate for the night the reserved room is not occupied by the individual. Multiple room night stays will be released and placed back in inventory. Please note that certain rates and packages are subject to a separate cancel policy.
A $15.00 fee per room / per reservation will be charged for changes made to a reservation after the original booking date.