Service Updates

Winter Operational Update

Big Meadows Lodge is now closed for the winter season, re-opening on April 22, 2022.

Skyland is now closed for the winter season, re-opening on April 8, 2022.

Lewis Mountain Cabins are now closed for the winter season, re-opening on March 24, 2022.

We appreciate your understanding, and look forward to returning to full operation.

Best,
Delaware North Parks and Resorts at Shenandoah

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at Shenandoah National Park, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

Please reference the important information below for our guests:

  • For all employees and guests, masks or other face coverings are required to be worn inside all indoor and public spaces at Shenandoah National Park, regardless of vaccination status.
    • In line with US Centers for Disease Control and Prevention (CDC) guidance, this is a safety precaution that is part of our Rest Assured program. Our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
    • Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.

 

Operation Status Hours

Skyland

Skyland Closed Re-opening April 8, 2022
Pollock Dining Room Closed Re-opening April 8, 2022
Mountain Taproom Closed Re-opening April 8, 2022

Lewis Mountain Cabins

Lewis Mountain Cabins Closed Re-opening March 24, 2022

Big Meadows Lodge

Big Meadows Lodge Closed Re-opening April 22, 2022
Spottswood Dining Room Closed Re-opening April 22, 2022
New Market Taproom Closed Re-opening April 22, 2022

Waysides

Big Meadows Wayside Closed Re-opening March 25, 2022
Elkwallow Wayside Closed Re-opening April 8, 2022 
Loft Mountain Wayside Closed Re-opening April 15, 2022
Loft Mountain Campstore, Showers & Laundry re-open May 4, 2022.

 

New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-847-1919 from 9 AM - 9 PM EDT. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy:

As part of our newly established Rest Assured program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge* by 4:00 pm EDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

*Excludes reservations booked under the Advance Purchase Rate, which are non-refundable.

Thank you for your understanding, and please stay safe.


P.O. Box 727, Luray, Virginia 22835 | 877-847-1919