Special Requests. We will do our best to honor your request; however we cannot guarantee specific rooms or locations.
Third Party Reservations/Credit Card User - If you are making reservations on behalf of another person ("credit card holder"), you make the following representations and warranties and further agree to comply with the terms and conditions stated below:
We offer pet-friendly rooms at Skyland Resort, Big Meadows Lodge and Lewis Mountain Cabins in Shenandoah National Park.
The following apply:
A $15.00 fee per room / per reservation will be charged for changes made to a reservation after the original booking date.
Cancellations - Requests for cancellation or changes may be made by calling our Reservation Office at 877-847-1919. We must receive requests for cancellation of your reservation at least three days (72 hours) or more prior to your scheduled arrival date. There is a $15 cancellation fee. The reservation deposit will be forfeited for all cancellations that are made within three days (72 hours) of your scheduled arrival date. We strictly enforce our cancellation/change policy and do not allow any exceptions.
No Shows & Early Departures will be charged the contracted nightly rate for the night the reserved room is not occupied by the individual. Multiple room night stays will be released and placed back in inventory. Please note that certain rates and packages are subject to a separate cancel policy.